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Managing Employee Surveys


A carefully designed and conducted employee survey can reveal a great deal of information about employee perceptions that management can use to improve the workplace. Organization responsiveness to employee feedback leads to higher retention rates, lower absenteeism, improved productivity, better customer service and higher employee morale. The simple fact that the organization is conducting a survey can send a positive message to employees that their opinions are valued. In addition, managers can gain insights into issues affecting their departments or business units that allow them to manage more effectively. Conversely, if the senior management team is not fully committed and ready to really listen to and, most important, act on what employees are saying, then conducting a survey can falsely raise expectations among employees, leading to an employee relations disaster.
The following is a examplge of employee surveys
Common Types of  Employee Surveys
The three most common types of employee surveys include employee opinion and satisfaction surveys, employee culture surveys, and employee engagement surveys.
  • Employee opinion and satisfaction surveys measure employee views, attitudes and perceptions of their organization (also known as "climate surveys").
  • An employee culture survey measures the point of view of employees and is designed to assess whether it aligns with that of the organization or its departments.
  • Employee engagement surveys measure employees' commitment, motivation, sense of purpose and passion for their work and organization.
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