HEALTHCARE SURVEY SOLUTION FOR PATIENTS and Customers, online Survey System, Online Survey Solution, 網上問卷系統 by Online-survey.Net

HEALTHCARE AND BEAUTY SURVEY SOLUTION

Get real-time Patient Feedback at Hospitals and Clinics.
Measure patient satisfaction on the services offered.

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Booking Form Solution

Create custom solutions for your ebooking/reservation needs
including service booking forms, health check form, known diseas declaration.

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Staff Evaluation System

Understand staff performance and
the quality of the services rendered for patients and customers,
and measure the Net Promoters Scores of the customers.

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Survey solution for the healthcare and beauty industry

Capture inpatient & out patient feedbacks on tablets, through website, email and SMS across healthcare centers. Ideal to take feedback in hospitals, clinics, labs and pharmacies to capture patient sentiments, staff responsiveness, facility rating and overall patient satisfaction.. With the real-time insightful reports, you can take action to resolve issues as soon as possible.

Design

Create engaging and effective patient feedback forms & surveys. Customize feedback questions, fonts, colors, emoticons & more.

Collect

Collect 100% more customer feedback at hospitals and healthcare centres using tablets, smartphones or send feedback form link via Email and SMS or print QR code or link on the bill.

Analyze

Quick insights and in-depth analysis of patients feedbacks lead to better understanding of patient sentiment and satisfaction, complaints and quicker resolutions. Tag low feedbacks and mark those which require follow-ups. Take corrective actions to close the feedback loop

Multi-Channel distribution

Panel Management
Built-in Email invitation System
Invite your client through email
Invite your customer through sms
Connect the online survey system to your POS/CRM/ERP
Let your restaurant customer scan a QR code

Latest Applications

There are many application cases of our system, latest clients applications are here.

Customers Satisfaction Survey

Listed Co | Heathcare

Restaurant Survey

Local Restaurant Chain| F&B

Claim Form

Insurance Company / Insurance

Event Registration

PR Company | PR/Marketing

Employees 360 Review

Asset Management Co| Finance

Visitor Research

Overseas Promotion Agency/ Government

Amazing features

Comes with the exact features you need to create the perfect forms and survey in no time

20 QUESTION TYPES

From radio button based questions to matrix based questions ngSurvey has all the questions you need to create your survey as well as NPS, CSAT and CES question to mesure your customers satisfaction.

CONDITION LOGIC RULES

Show or hide dynamic questions, pages or thank you messages based on your customer's answer. Using our rules builder you will be able to set up skip logic and branching conditions within your surveys in just a few minutes.

MULTI-LANGUAGE

Not everyone speaks english, thats why online-survey.Net supports all common languages and let you translate your surveys and forms labels using the auto translate features or to export them in JSON/XML to send them to your translators.

MULTI SECURITY LEVELS

Protect your surveys access using our unique extensible security pipeline that let you add layer of protections like passwords, captcha, logins or your own remote http functions to prevent unauthorized access to your forms.

CUSTOMER PANELS

Create customers panels structures that you can fill with new data, for which you can reuse in your campaigns, forms or re-use existing data from your favorite Microsoft SQL Server tables, CRM's or Excel CSV files.

3RD PARTY INTEGRATION

Beside having its source code available online-survey.net integrates easily with third party services like Microsoft/SAP to get the most out of your survey and forms. External developers can also use our REST API to integrate with ngSurvey.