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Survey solution for the healthcare and beauty industry

Capture inpatient & out patient feedbacks on tablets, through website, email and SMS across healthcare centers. Ideal to take feedback in hospitals, clinics, labs and pharmacies to capture patient sentiments, staff responsiveness, facility rating and overall patient satisfaction.. With the real-time insightful reports, you can take action to resolve issues as soon as possible.

Service Title

Design

Create engaging and effective patient feedback forms & surveys. Customize feedback questions, fonts, colors, emoticons & more.

Service Title

Collect

Collect 100% more customer feedback at hospitals and healthcare centres using tablets, smartphones or send feedback form link via Email and SMS or print QR code or link on the bill.

Service Title

Analyze

Quick insights and in-depth analysis of patients feedbacks lead to better understanding of patient sentiment and satisfaction, complaints and quicker resolutions. Tag low feedbacks and mark those which require follow-ups. Take corrective actions to close the feedback loop

Free form design
  • Branding & Themes
  • 20+ Question Types
  • 100+ Answer Types<
  • Scoring
  • Question Skip Logic & Page Branching
  • Custom Intro & Thank You Screens
  • Multi-Lingual Surveys
  • Panel Management
  • Built-in Email invitation System
  • Invite your client through email
  • Invite your customer through sms
  • Connect the online survey system to your POS/CRM/ERP
  • Let your restaurant customer scan a QR code
multichannel distribution survey
Built in report engine
  • Barchart
  • Piechart
  • Donut Chart
  • NPS Chart
  • Agreenment Report
  • Cross Tabulation Report
  • Open Text Analysis

Latest Applications

There are many application cases of our system, latest clients applications are here.

Amazing features

Comes with the exact features you need to create the perfect forms and survey in no time

Question Types

20 QUESTION TYPES

From radio button based questions to matrix based questions ngSurvey has all the questions you need to create your survey as well as NPS, CSAT and CES question to mesure your customers satisfaction.

Conditional Logics

CONDITION LOGIC RULES

Show or hide dynamically questions, pages or thank you messages based on your customer's answer. Using our rules builder you will be able to set up skip logic and branching conditions within your surveys in just a few minutes.

Multi Lingual

MULTI-LANGUAGE

Not everyone speaks english, thats why online-survey.Net supports all common languages and let you translate your surveys and forms labels using the auto translate features or to export them in JSON/XML to send them to yourtranslators.

Multi level securities

MULTI SECURITY LEVELS

Protect your surveys access using our unique extensible security pipeline that let you add layer of protections like passwords, captcha, logins or your own remote http functions to prevent unauthorized access to your forms.

customer Panels

CUSTOMER PANELS

Create customers panels structures that you can fill with new data that you can reuse in your campaigns, forms or re-use existing data from your favorite Microsoft SQL Server tables, CRM's or Excel CSV files.

3rd parties integration

3RD PARTY INTEGRATION

Beside having its source code available online-survey.net integrates easily with third party services like Microsoft/SAP to get the most out of your survey and forms. External developers can also use our REST API to integrate with ngSurvey.

The Working Process

Make IT Simple - There are many solutions in the market, but we insist to make IT simple for you.

Research paints
a detailed picture
of your audience.

Research

We build strategies
for our clients with
no interruption.

Strategy

Development is the
most important key
success factor.

Development

Our online feedback solutions
help your business
grow online.

Optimization